Job Summary:
Develop shop drawings and operation and maintenance manuals, assist the Quoting and Sales Departments on projects, and create Submittals for all divisions of Etna as needed.
- Meet or exceed the expectations of our customers by providing a positive customer experience.
- Communicate courteously, effectively, and professionally with internal and external customers.
- Review project documents and understand scope of work to bid.
- Obtain specification drawings from vendors or computer database.
- Prepare shop drawings, submittal documents, and operation and maintenance manuals accurately and efficiently.
- Meet or exceed required customer deadlines.
- Maintain organized digital files with the required information.
- Maintain working knowledge of commercial plumbing projects, PVF Mechanical, Underground, Heating, HVAC, obtained through manufacturer trainings, web trainings, experience, etc.
- Inform supervisor of any observed inaccuracies or omissions in quoted items or computer database.
- Track and input activities into the department’s job tracking system.
- Assist the Quoting/Sales departments with projects as required.
- Regular and predictable attendance.
- Work safely.
Knowledge, Skills, and Abilities:
- Working knowledge of products sold and their applications.
- Ability to manage multiple tasks, priorities, deadlines, and easily adapt to changing situations.
- Effective communication, interpersonal, customer service, detail-orientation, teamwork, judgement, problem solving, and stress management skills.
- Working knowledge of Microsoft Office products, Eclipse, Submittal 123, and Adobe Professional.
- Effective and professional business writing skills.
- Effectively read and interpret documents, such as safety rules, operating and maintenance instructions, and procedures manuals.
- Ability to accurately add, subtract, multiply, and divide with or without using a calculator.
- Ability to accurately calculate figures and amounts such as proportions, percentages, area, circumference, and volume.
- Ability to operate standard office equipment.
Education and/or Experience:
- High School Diploma or equivalent; or
- Six months to a year of related experience and training; or
- Equivalent combination of experience and education.
Certificates and/or Licenses:
- Valid driver’s license with acceptable driving record.
Physical Demands and Working Conditions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
- Frequently required to sit; talk and hear; and use fingers.
- Regularly required to walk and stand; reach, grasp, and handle.
- Occasionally required to lift and/or move up to 25 pounds.
- Must be able to fulfill the essential job functions in a consistent state of alertness and a safe manner.
- Specific vision abilities required by this job include clear vision at 20 inches or less, depth perception, and color vision.
- Work performed primarily inside.
- The noise level in the work environment is usually moderate.
- Pass substance abuse screening. #IN23
We are an Equal Employment Opportunity/Affirmative Action Employer