Do you have a love of sales and food? Do you want to work for a company where you’re treated like family? Are you looking for a company where you can grow and have a career? As a family-owned company, GFS believes in our employees. 89% of our positions are filled from within the organization. Imagine what you could do here.
What’s Different About GFS?
- Medical, Dental, Vision
- Employer Matched 401K on Day 1
- Tuition Reimbursement for you AND your family
- 10% Employee Discount at our GFS Stores
- Personal Vehicle Use Reimbursement
- And more!
Schedule:
Monday - Friday, 9 AM - 6 PM
Pay: $22.50/Hour
Position Summary:
Supports order and delivery interaction between customers and Gordon Food Service (GFS) via telephone, email. Strengthens customer relationships by representing GFS products and services for assigned territory and accounts. Promotes and utilizes e-Commerce technologies.
Essential Functions:
- Serves as liaison between the outside Customer Development Specialist (CDS) and partners within the organization.
- Manages customer orders (telephoned, emailed, electronic or faxed). Communicate with customers regarding out of stocks and substitution options.
- Maintains knowledge of specific GFS systems, distribution centers and products.
- Mentors new call center representatives.
- Arranges exception deliveries in collaboration with Transportation departments and other delivery services.
- Determines appropriate credits for customers.
- Collaborates with CDS on customer pricing exceptions; leverages GFS resources to increase territory growth.
- Facilitates discussion of negotiation of products and pricing with the customer.
- Support CDSs and customers with order guide management, creating quotelists, invoice comparisons and creating reporting.
Be part of an amazing culture where what matters to you, matters to us!
Gordon Food Service values our customers and understands that their success is largely dependent upon their workforce. To demonstrate our commitment to our partnership, we will require any candidate who works for a Gordon Food Service customer to provide a letter of support from their management if they are selected for the interview process.
Gordon Food Service is an equal opportunity employer.
All qualified applicants and employees will receive consideration for employment, or in terms or conditions of employment, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability. The EEO is the Law poster is available here: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to talent@gfs.com and use the words “Accommodation Request” in your subject line. Please keep in mind this method is reserved for individuals who require accommodation due to a disability. All Gordon Food Service locations are tobacco-free.
Gordon Food Service is a drug-free workplace and drug tests all employees.