Why join us?
Our purpose is to design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.
As a critical support role within the dealer concierge team, the Sales Assistant - Material Sampling, works directly with the MillerKnollSales Team, Dealers and with A+D to fulfill the material sampling needs for all clients.
In this role the Sales Assistant - Material Sampling will be the primary point of contact and fulfillment for material sampling requests that support day to day selling activity. They will receive requests from the field and based on timing and need of the request they will order or create a package of samples to be sent to designers.
This position requires a minimum of 3 days in the MillerKnoll Main site offices in Zeeland, MI and could be subject to change.
ESSENTIAL FUNCTIONS
- Understand how Materials and the need for samples impact the selling process.
- Translate request from seller including samples needed and timeline.
- Order samples using internal systems.
- Understand complexities of sourcing finishes across brands.
- Contact brand partners to fulfill requests outside of standard MillerKnoll systems.
- Curate large sample requests.
- Ability to gain clarity on requests via communication back with requestor.
- Represent MillerKnoll brands in correspondence with our A&D and Dealer Partners.
- Maintain a basic knowledge of the materials offering across all MillerKnoll brands.
- Assists in special projects or assignments as necessary.
- Performs additional responsibilities as requested to achieve business objectives.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience
- One of the following is required: (1) High school diploma or its equivalent (GED for example), (2) work experience which demonstrates performance competency required.
- Associate's Degree degree or equivalent preferred.
- Experience in a customer service, sales, or a direct commercial customer contact position; manufacturing or service industry.
- Previous customer service and/or project management experience.
- Desire to grow in Dealer Concierge, Sales or other positions within MillerKnoll.
- Contract furniture or textile experience preferred.
Skills and Abilities
- Customer driven.
- Excellent interpersonal/relationship building skills.
- Extremely responsive with a strong sense of urgency.
- Excellent writing and communication skills.
- Must be deadline-oriented.
- Exhibits an assertive and confident professional posture; can conduct activities independent of immediate supervision and represent MillerKnoll in a professional manner.
- Ability to flex schedule to accommodate range of requests.
- Ability to process orders through proprietary sample system.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to perform all essential functions of the position with or without accommodations.
Who We Hire?
Simply put, we hire everyone. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.
This organization participates in E-Verify Employment Eligibility Verification. In general, MillerKnoll positions are closed within 45 days and are open for applications for a minimum of 5 days. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at careers_help@millerknoll.com.