Position Summary:
The Senior Demand Planner owns and is accountable for leading planning and consensus discussion between the Demand Team, Sales Leadership, General Managers, and Category Management leaders. Analyzes, adjusts, and reviews statistical forecasts based on product movement including seasonality, industry and market trends, and probability of anticipated sales. Measured on forecast accuracy and forecast bias through statistical modeling and consensus planning. Focused on driving continuous improvement with customer in-stock performance, inventory turns, product loss, and capacity planning. Is a peer leader on the team and helps lead team planning and projects.
Essential Functions:
- Segment Level analysis and reporting for each Division; Focus on key customers, new items, category initiatives
- Serves as a team lead by supporting, coaching and educating the team on best practices along with developing & implementing innovative ideas. Acts as a lead for cross-departmental projects to implement and develop best practices along with representing the team's needs
- Is accountable for analyzing historical trends and addressing concerns and opportunities with key stakeholders; Sales Leadership, General Managers, and Category Management Leadership.
- Leads consensus planning meetings for the Regions they serve and provide direction to team members on action items
- Initiates planning solutions with the key stakeholders
- Evaluates KPI’s weekly by segment to identify and provide areas of improvement.
- Responsible for building relationships and training all Sales representatives that support our Education Segment on the Customer Demand Planner tool.
- Reviews financial forecasts and demand forecasts to complete a gap analysis
- Expectation for continual innovation to enhance the Supply Chain
- Analyzes and reviews seasonal historical sales trends and researches demand drivers to prepare forecast data/reporting for collaboration with stakeholders.
- Develops reporting and explores new ways to utilize data and statistical methods to improve the quality of the demand forecast and generate a forecast value-add(FVA)
- Assists leadership with key meetings and will cover leadership responsibilities when needed.
- Develop and maintain accurate statistical forecasts that incorporate market intelligence gathered from collaboration with the various customer segments.. Supports other Team members through this process as needed
- Analyzes divisional and corporate promotional activities to enhance statistical forecasting. Provides a scorecard on key performance measures to drive accountability and continuous improvement.
- Communicate to Replenishment Planners any significant changes in demand that may warrant adjustments to fulfillment parameters
- Makes necessary adjustments to demand/forecast for future events, item transitions, limited time offerings, new business, and product discontinuation.
- Participate in functional teams to propose methods and ideas that drive innovation for improvement in the forecasting system and existing business processes.(ex. Seasonal Planning, Statistical Exceptions Management, etc.)
- Performs other duties as assigned.
Knowledge / Skills / Abilities:
- Human Relations - ability to lead the team and interact with leaders in other departments/roles, develop relationships, etc. Able to lead meetings and manage the responsibility of follow up with collaborating team members.
- Self Management - self directed with ability to deal with distraction, repetition, prioritization, fluctuations in workload, ambiguity, etc.
- Mathematical - proficient in statistical concepts and forecasting methods
- Communication - excellent written, verbal, organizational and communication skills.
- Time Management - ability to multitask, prioritize, and execute efficient work processes.
- Customer Service - knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Problem Solver - ability to problem solve and develop solutions to a variety of complex problems by comparing, classifying, innovating, analyzing, coordinating, copying, etc. May refer to established precedents and policies.
- Four or more years experience within the food industry or supply chain management field preferred
Be part of an amazing culture where what matters to you, matters to us!
Gordon Food Service values our customers and understands that their success is largely dependent upon their workforce. To demonstrate our commitment to our partnership, we will require any candidate who works for a Gordon Food Service customer to provide a letter of support from their management if they are selected for the interview process.
Gordon Food Service is an equal opportunity employer.
All qualified applicants and employees will receive consideration for employment, or in terms or conditions of employment, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability. The EEO is the Law poster is available here: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to talent@gfs.com and use the words “Accommodation Request” in your subject line. Please keep in mind this method is reserved for individuals who require accommodation due to a disability. All Gordon Food Service locations are tobacco-free.
Gordon Food Service is a drug-free workplace and drug tests all employees.